At jackpotph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data jackpotph collects, why we collect it, how we use it, and the rights you have over your own information as a player in the Philippines.
This Privacy Policy ("Policy") is issued by jackpotph ("jackpotph," "we," "us," or "our") and applies to all personal data collected through the jackpotph website, mobile platform, and any related services. jackpotph is committed to protecting the privacy and security of all players who use our platform.
This Policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using any jackpotph service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the jackpotph Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
jackpotph collects the following categories of personal data from players and platform visitors:
jackpotph collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, support contact, survey responses |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking |
| Payment providers | Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank |
| Identity verification services | Third-party KYC providers used to verify government-issued ID documents |
| Fraud prevention services | Risk scoring and device reputation data from anti-fraud partners |
| Publicly available sources | Sanctions lists, politically exposed persons (PEP) databases, as required by AML regulations |
jackpotph uses your personal data for the following purposes:
Under the Data Privacy Act of 2012 (Republic Act No. 10173), jackpotph processes your personal data on the following legal bases:
jackpotph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jackpotph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Third-party vendors who assist jackpotph in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting services, customer support software providers, and fraud prevention services. All service providers are contractually required to process your data only on jackpotph's instructions and to maintain appropriate security standards.
jackpotph may disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of jackpotph's business, your personal data may be transferred to the acquiring entity as part of that transaction. jackpotph will notify affected players of any such transfer and the applicable privacy terms of the acquiring entity.
Where you play games provided by third-party studios integrated into the jackpotph platform, limited technical data (such as session tokens and bet records) may be shared with those providers solely for the purpose of delivering the game service. These providers are not permitted to use your data for any other purpose.
jackpotph uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies are used on the jackpotph platform:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — login sessions, security tokens, load balancing | No — essential for platform operation |
| Functional | Remember your language preference, game settings, and display options | Yes — via browser settings |
| Analytics | Understand how players navigate the jackpotph platform to improve performance and UX | Yes — via cookie consent settings |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts | No — required for platform security |
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect certain platform features. jackpotph does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on external websites.
jackpotph retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, jackpotph will securely delete or anonymise your personal data in accordance with its data disposal procedures.
jackpotph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jackpotph. To exercise any of these rights, contact the jackpotph Data Protection Officer at the details provided in Section 15.
Request a copy of the personal data jackpotph holds about you, along with information on how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data jackpotph holds about you. You can update basic account details directly through your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jackpotph's legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on jackpotph's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent for any processing based on consent (e.g., marketing emails) at any time through your account settings or by contacting support, without affecting prior processing.
jackpotph will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or numerous, jackpotph may extend this period by a further thirty (30) days with prior notice. If you are not satisfied with jackpotph's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jackpotph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jackpotph does not knowingly collect personal data from individuals under the age of 21. If jackpotph becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and any deposits will be returned to the originating payment method.
If you are a parent or guardian and believe that a minor has registered a jackpotph account or provided personal data to jackpotph, please contact our support team immediately at the details provided in Section 15.
jackpotph primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to a third party located outside the Philippines — for example, to a cloud infrastructure provider or a game content studio — jackpotph ensures that such transfers are subject to appropriate safeguards, including:
jackpotph will not transfer your personal data to a jurisdiction that does not provide an adequate level of protection without your explicit consent or a valid legal basis under the Data Privacy Act of 2012.
The jackpotph platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the jackpotph platform. jackpotph is not responsible for the privacy practices of any third-party website or service. We encourage you to review the privacy policies of any third-party services you access through or in connection with the jackpotph platform.
jackpotph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The revised Policy will be posted on this page with an updated "Last Updated" date. Where changes are material, jackpotph will notify registered players via email or an in-platform notification prior to the changes taking effect.
Your continued use of the jackpotph platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure in accordance with the jackpotph Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or jackpotph's data practices, please contact the jackpotph Data Protection Officer:
If you are not satisfied with jackpotph's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines.
Privacy protection built into every layer of the jackpotph platform — not bolted on as an afterthought.
Every data exchange between your device and jackpotph is protected by bank-grade SSL encryption. Your personal and financial information travels securely at all times.
jackpotph operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations of the National Privacy Commission of the Philippines.
jackpotph does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used only to operate and improve your jackpotph experience.
Identity verification and anti-money laundering checks protect the jackpotph community from fraud and financial crime, keeping the platform safe for all Filipino players.
Access, correct, export, or request deletion of your personal data at any time. jackpotph's Data Protection Officer is available to handle all data rights requests promptly.
In the unlikely event of a data breach affecting your personal information, jackpotph will notify you and the National Privacy Commission within the timeframes required by Philippine law.
jackpotph collects date of birth during registration and verifies it through KYC procedures to enforce the 21+ age requirement mandated by Philippine gaming regulations. Accounts belonging to persons under 21 will be closed and data deleted immediately upon discovery.
For information on responsible gaming tools available on jackpotph, visit the Responsible Gaming page.
Your data is protected, your privacy is respected, and your gaming experience is built on trust. Join thousands of Filipino players who choose jackpotph every day.
21+ only. Please play responsibly. jackpotph operates under the PAGCOR regulatory framework.